LET US BRING YOUR IDEAS TO LIFE
Before requesting your consultation, we kindly ask that you take a moment to review our policies to ensure everything is clear. This helps us provide the best possible experience for you. Thank you!
Deposit Policy
A deposit equal to 50% of the final total is required to reserve your event date.
This deposit will be applied to your final balance.
You will have 14 days from the date you receive your event estimate to submit your deposit and sign the contract/event detail agreement.
Your event date will not be secured on our booking calendar until both the deposit and the contract are received, finalized, and signed.
Once the event information sheet is finalized, you will have a seven-day grace period to make any changes.
After the seven-day grace period, no changes to event décor will be accepted.
Date Changes & Cancellations
If your event is rescheduled after the contract is signed, ArtPeace Parlor will do its best to accommodate the new date, provided there are no scheduling conflicts.
If we are unable to honor the new date, your event will be removed from our calendar and your deposit will be refunded.
No deposit refunds will be issued for client cancellations made within 30 days of the event, once the contract has been signed.
Event Set-Up and Take-Down
A minimum of three hours is required for set-up on the day of the event. A minimum of one hour is required for take-down after the event. Please confirm with your venue that this time can be accommodated before signing the contract.
The Creation Crew cannot set up in less than three hours. If this requirement cannot be met, the event will be cancelled, all décor will be turned over to the client, and the deposit will not be refunded.
The Creation Crew will begin disassembling décor promptly at the agreed-upon event end time. Please ensure your event concludes as scheduled. We will not remain past the one-hour takedown window, and any décor left beyond this time becomes the client's responsibility.
Note: The Creation Crew only manages décor set-up/take-down. We do not clean the event space.
Decor Policy
Our priority is to bring your vision to life. Please take your time completing the event information agreement.
A video of the event space is preferred (but not required) to help us better understand the setup.
If you'd like to include place settings (plates, cups, utensils), you must purchase these items yourself. These are not included in the décor cost and will not be deducted from your final invoice.
We strongly discourage clients from purchasing additional décor items. If you choose to do so:
The cost will not be deducted from your event total.
Any client-purchased décor must be delivered to ArtPeace Parlor at least 14 days before the event date to ensure it fits the overall design.
If you have décor ideas or items not listed in our pricing menu, please let us know—we’ll do our best to price and incorporate them.